Frequently Asked Questions

  • SayMoney is a B2B fintech prepaid wallet-based platform that offers a variety of financial services through a network of retail channel partners. These services include:

    1. Money transfers
    2. Mobile recharges
    3. Bill payments
    4. AePS transactions
    5. Travel services
    6. And more
  • SayMoney operates through a multi-layered channel partner system, comprising:

    1. Retailers
    2. Distributors
    3. Super Distributors
  • Retailers: They are the frontline service providers who interact directly with customers, offering various SayMoney services. Distributors: They manage a network of retailers, acting as intermediaries between the company and retailers. Super Distributors: They play a higher-level role, managing a larger area and a group of distributors.

  • Retailers: To become a SayMoney retailer, you need to connect with a distributor, provide the necessary KYC documents, and receive training. Distributors: If you are interested in becoming a distributor, please contact SayMoney for detailed information on the process. Super Distributors: To become a super distributor, please reach out to SayMoney for more information on the application process.

  • Retailers can access SayMoney's services by logging into their account on the SayMoney platform. From there, they can perform transactions, manage their finances, and offer services to customers.

  • Distributors and super distributors play a vital role in expanding SayMoney's reach. They receive:

    1. Higher commissions
    2. Assistance in managing retailers
    3. Training and support
  • AePS is a service that enables customers to carry out banking transactions using their Aadhaar number and fingerprint authentication. This includes cash withdrawals, balance checks, and more.

  • No, SayMoney retailers are required to provide services exclusively from their registered business location. The services offered by retailers are linked to their specific geographical area of operation as defined during the registration process. Retailers are expected to conduct transactions and provide services only within the boundaries of their registered business location.

  • For any questions or assistance, retailers, distributors, and super distributors can contact SayMoney's customer support through the provided channels.

  • Joining SayMoney as a retailer offers several benefits, including:

    1. Access to a range of financial services to offer your customers
    2. Additional source of income through commissions on transactions
    3. Support and training from distributors and the SayMoney team
    4. Opportunity to be part of a growing fintech ecosystem
  • Retailers interact with consumers directly, offering various SayMoney services like money transfers, mobile recharges, and bill payments. Retailers initiate transactions on behalf of consumers through the SayMoney platform.

  • Yes, if you're a retailer and want to take on a higher role, you can explore becoming a distributor. Distributors manage a network of retailers and enjoy additional benefits and responsibilities.

  • Super distributors oversee a broader region, managing multiple distributors. They play a vital role in expanding SayMoney's reach, facilitating growth, and providing support to distributors.

  • Commissions for retailers vary based on the type of service and transaction volume. The commission structure is designed to incentivize active participation and performance.

  • Yes, SayMoney provides training to retailers on how to use the platform, conduct transactions, and deliver quality customer service. This ensures retailers are well-equipped to serve their customers effectively.

  • SayMoney employs robust security measures, including encryption and secure authentication, to safeguard transactions and customer information. The platform follows industry standards to ensure a secure environment.

  • Yes, retailers can access their transaction records through their SayMoney account. This feature helps retailers keep track of their transactions and earnings.

  • Retailers can seek assistance through various support channels, including:

    1. Customer support helpline
    2. Email support
    3. Online help resources
  • Yes, SayMoney provides marketing resources, such as promotional materials, to help retailers attract customers and promote their services effectively.

  • Commissions to retailers are usually credited in real-time based on completed transactions. This ensures that retailers have immediate access to their earned commissions.